We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at RollUp Online. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org
Damages and issues
Please inspect your order upon receipt of item/s and contact us immediately if the item is defective, damaged or if you received the wrong item, so we can evaluate and make necessary corrections or adjustments
Exceptions / non-returnable items
As food supplements are perishable goods, they can't be returned.
Please get in touch if you have questions or concerns about your specific item
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.